It’s common knowledge that the furniture shopping experience has changed over the past several years. Not long ago furniture salespeople...

Have you ever gone to a store in hopes of getting help with a complex purchase? If so, you are like the other 100% of people on this...

If you are anything like me, you already know that you don't want help as soon as you walk into a store. Often times, I feel that I can...

Do you remember when you left an important interview dejected and disappointed? Maybe you didn’t say the right things. Maybe you...

A few months ago my wife and I were doing some grocery shopping. We were looking for Quinoa and couldn’t find it anywhere. Quinoa isn’t...

The more I talk with furniture retailers across the United States, the more I realize there is a universal reason salespeople don’t close...